Powerful Sales & Marketing Automation for Growing Service Businesses
Capture your contacts’ details into one central all-knowing system, wherever they may be; online, in-person or on the phone.
Use automation to ensure that every lead, contact and opportunity is followed-up automatically. Whether that is one hour, one day or six months from now.
A well planned out system, automation and consistent follow-up are the keys to the growth and success of any small business.
Simply Add New Contacts
Use InTouch to capture all of your contacts, prospects, customers, partners into one central CRM system.
This central CRM application will power your sales and marketing activity ensuring important follow-ups don’t get missed.
Whether you add contacts to the database manually in response to a phone call, in-store contact, or via a web form, the more details you collect, the better you can follow up and serve your customers.
Build an Email List
Email marketing is a central pillar of our small business CRM system. Email Marketing is still one of the best ways of communicating with your prospects and customers.
Our online CRM system puts your email list at the very centre of your sales and marketing activity.
You can use Email marketing in any number of creative ways to boost sales, increase customer engagement and drive up customer retention.
Use Automation to Follow-up
After prospects are fed into your sales and marketing funnel, use email automation and workflow automation to ensure consistency, increase the customer’s experience and save you time.
Use the data you have collected in your online CRM system to send automated follow up emails to build trust and familiarity with your audience.
Use automation to power your sales funnel, automatically create leads and follow up tasks as prospects enter your funnel to ensure new opportunities are followed up.
Never allow a customer to slip through your fingers again.
Use Tasks to Power Follow-up
Whether tasks are added manually or through automation, you can use tasks to manage yourself and your team.
Tasks ensure things get done, that phone calls are made, that brochures are posted, that meetings are attended.
Attach tasks to prospects, customers, leads and automated campaigns all within your small business CRM.
Build a Sales Pipeline
To be a successful business you must actively manage your sales pipeline.
The sales pipeline is used to manage your sales process, to progress prospects from initial enquiry through to conversion of the sale.
The new drag and drop sales pipeline within the InTouch CRM Platform integrates with all of your other data and will allow you and your team to ensure that you convert as many prospects to customers as possible.
See at a glance the sales health of your business.
Know What Customers Want With Survey Tools
Getting feedback from your customers and prospects is one of the most important things you can do.
Without good feedback you are flying blind, just guessing what your customers want and what they are thinking. Use the InTouch CRM survey tool to give your customers exactly what they want.
Also use surveys to build your customer data to allow further personalisation in your email marketing campaigns.
At InTouch, we are fanatical about providing amazing customer support. Ask any of our customers and they will tell you that our level of support is one of the main reasons they love working with us. Our amazing package comes with email, chat and telephone support.
One Simple Package
- £59 ($89) p.m.
- up to 2 Users
- All Core Functionality
- Unlimited Contacts
- 40,000 Emails
- Free Telephone Support
- Additional Users £20 ea. p.m.
- Grow With InTouch
What do Our Customers Say?
I did a two week trial of InTouch alongside I was trialing a couple of other systems and it just became apparent that InTouch shone where the others didn’t.
Get InTouch! It’s a small investment for the gains that you get from using it! I would recommend it to business owners, to keep track and follow up with people.
The cost, the brand, the way you do business, it’s an all-round good proposition. We’ve had over 40 referrals so far in the first two weeks of doing an email campaign. The system is now fundamental to our future success…
I like how clean it is, just really simple interface. How simple all the steps are to take. It’s not hard to figure out and use it as a system. That was the big thing that was exciting.
In Touch CRM has been a great tool for my business in marketing the company as well as getting feedback from customers. Whenever I have needed technical advice, customer service is prompt and efficient. In Touch CRM has become an integral part of the running of my business.
We use Intouchcrm for our CRM, newsletters, email campaigns, website, emails so it is a very complete service with an excellent on-call telephone support, FAQ service, and email support. You are dealing with human beings and you feel like a customer not a number! Great customer service.
The team at InTouchCRM are absolutely brilliant at responding to queries and helping us get the most out of the CRM. We’re always learning and have many questions, but I have never been made to feel like a nuisance.
I find the seamless flow between contact management and email marketing and back is an incredibly powerful process. I’ve evaluated many CRM and email marketing packages and InTouch is an essential system for my business. The support is excellent too.
I have used In Touch CRM for about four years now and in all that time I have had nothing but excellent customer service, which for me (as a bit of a technophobe) is crucial. There are real human beings ready to help who respond really quickly too when I email my queries.
My company has used intouch CRM for several years now, we are pleased with it so we now recommend it to our clients. It does 98% of what in my opinion every small business owner needs to run and automate their business, from the day to day diary management, to setting up marketing campaigns, and it is affordable.
As a business we are advocates of the InTouch system. Due to various factors the set up our new InTouch account was complicated. The level of customer care (and patience) shown by our account manager (Jenna) was amazing. We are looking to a long and mutually beneficial working partnership
InTouch has enabled all our Business Managers out in the field to log client interactions and without doubt made e-marketing simple, we also use the reporting function a lot to report back our activity to our funders. The Business Managers have embraced it so much so, they now recommend to many of our clients.