customer testimonials

I have found using the InTouch CRM service an integral part of running my business effectively. Its great to use a system that encompasses a range of tools that are crucial in todays market such as social media, marketing campaigns, surveys and an up to date customer data base. Not only have I found the system useful, the customer service I have received regarding a question I may have has always been dealt with quickly and efficiently.

Kelli Gould
The Wine Tasting Company

I was looking for a CRM solution that would provide the flexibility, ease of setup, and minimum learning curve required for a quick and easy transition. I researched 10 different products ranging from complex to very basic. After narrowing down to the top four, I signed up for the 30 day free trials.

It did not take much time at all to find that I kept going back to InTouch. It's simplicity, cost, functionality and excellent customer service met all of my "required" needs. I also received wonderful response from James White regarding my "nice to have" requirements. It took all of a couple of minutes to be up and running in InTouch. What more could anyone ask. Thank you InTouch. I look forward to a long and rewarding partnership.

Donn Smith
Zicheron Inc - dba AAPAK
Phoenix Arizona

Once we switched to Intouch we were kicking ourselves for staying with our past back-office (in-house) emailing, we didn't realise the difference in transmission speeds a commercial company could achieve against off the shelf software and have clawed back hours per email campaign. Along with services for bulk contact imports and enforced policies to help avoid the spam folders of recipients we're glad to recommend this service.

Jeffery Foster
John Pye & Sons

I was looking for a CRM solution that would provide the flexibility, ease of setup, and minimum learning curve required for a quick and easy transition. I researched 10 different products ranging from complex to very basic. After narrowing down to the top four, I signed up for the 30 day free trials.

Wessex Chamber Of Commerce

As a fitness trainer, it is vital that I keep in regular contact with my clients to ensure they stay motivated! Intouchcrm is perfect for this and I am really happy with what it offers me! Well worth the money each month!

Ellie Barnes
Barnes Fitness

We have only just started to use intouchcrm but love what it offers! We searched the market looking for an easy to use CRM system and came across intouchcrm! We are glad that we did. We would certainly recommend it to any other business looking to take control over where there business is going!

Alan Charlesworth
Alakar Consulting

Intouchcrm is a genius product that has paid for itself time and time and time again within our business. We have learned that by communicating regularly, we make our current and potential customers aware of new services we have on offer and we know for a fact that each campaign drives hundreds of pounds of revenue each and every time. If it was double the price, it would still be worth every penny!

Debbie Corney
Dorset Publication

Must write to say how pleasantly surprised I have been with intouchCRM, the system is really easy to use and its already proving really valuable within our business. The reports are valuable and allow further targeted marketing. Great to work with a UK business in a sector dominated by faceless American organisations!

Kath Bonner-Dunham, 4P Business Development

As a new company, it is vital that we manage our potential business and prospective customers in an orderly and effective way. Intouchcrm allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion. The email marketing tools built into the system allow us to send attractive and informative emails to our clients to show them what PlayInnovation offers and the reporting and insight we get from these campaigns is incredible. We recommend it to any business keen to grow and communicate professionally with their customers.

Marco Boi
Playinnovation

China-based media consultancy CMM Intelligence had been looking for a simple to use CRM & Email Marketing platform that we could use to help grow our business.

We looked across the Chinese and international marketplace at different solutions. Following a detailed investigation we chose intouchcrm as our partner and solution. Although we only recently started to use the system, we are already beginning to see benefits from what it offers. Also, the help and support from the team at intouchcrm has been great, specifically also with regard to adapting the system to our multi-lingual working environment.

As a company that operates in a country where so-called “guanxi”, i.e. relationships with business partners, clients and other stakeholders, are crucial for success, but at the same time the usage of sophisticated CRM & Email Marketing systems is not yet common, we are confident that the implementation of intouchcrm enables us to strengthen and expand our business and gives us an edge over competitors.

Give the intouchcrm team a call or drop them an email. We are sure they can help you identify your business requirements for CRM and deliver a solution that can help you progress and grow.

Florian Fettweis
CMM Marketing Intelligence
China

Sending email campaigns within intouchcrm is so simple with the new email editor. As a small business, it is vital for me to communicate on a regular basis to customers I work with and being able to store their information and then send emails to drive repeat business is so valuable. The emails are helping me drive new business and keeping a record of which customers I do business with also helps immensely. I would happily recommend intouchcrm to any other small business looking to grow!

Adrian Cunnington
Director at Care4Cleaning