Ciaran Cullen

9
Mar

Re-permissioning your database

With GDPR just around the corner the time to re-permission your database is now! I’m sure you’ve already started receiving emails from your favourite brands asking you to confirm you want to continue receiving emails from them, but if not..you will soon. In this blog post we share some examples of how some brands are going about doing this plus

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22
Jan

About GDPR

About GDPR By now you have probably heard of GDPR, the EU privacy regulation coming into effect in May of this year. If not, you should act now as the clock is ticking and it is likely going to have a significant impact on your organisation. Below we share some brief information on GDPR, how we are preparing and some

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12
Dec

System downtime 12/12/2017

At 10:50am this morning our servers went offline causing InTouch and it’s associated services to become unavailable until 11:30am, when everything came back online. We know how important our services are for our customers and so please accept our sincere apologies. As you may know, we moved our hosting over to UK Fast earlier in the year and whilst this

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18
Sep

Upgrades, Partnerships and improvements

It has been a busy few months here at InTouch with lots of changes happening, some big, some small. One major change was us moving to a new hosting provider, namely UK Fast. Our server hardware and software have all been upgraded significantly which has led to InTouch performing better than ever before. Page load speeds are up and your

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14
Oct

SPAM – Where Does Your Email Really Go?

This week’s blog post is coming from Ciaran Cullen the Product Improvement Director here at InTouch. He is the technical specialist who is in charge of all system improvements, infrastructure and system roadmap. This week he decided to write a piece of content to shed some light on the technical side of email marketing and more specifically, why certain emails get marked

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7
Jan

Make sure you avoid the spam folder

New Year, New Email Marketing Campaign? Make Sure you Avoid the Spam Folder One of the key factors in email marketing is deliverability i.e. your emails reaching inboxes, not junk or spam folders. You probably wouldn’t keep a sales person who never made it to client meetings? Would you use a courier to deliver your products to customers who had

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