Right, I would like you to come with me on a journey! You will need to think back a bit though to a time when you were young, free and single! You are out with friends in a bar and looked over at the other side of the room and gone ‘wow’. You can picture the moment now I’m sure.
Chris Bartlett, director at The Spa-kling Pool Company Ltd, has just entered his second month as an InTouch Growth Academy customer. Watch this video to find out what he’s achieved so far and what he’s looking forward to as part of his Growth Academy plan. To begin your journey to success with the InTouch Growth Academy, take the Business Accelerator
Matthew Broadbent, the founder and managing director of QR3, has been one of the very first customers to sign up for the InTouch Growth Academy. Have a look at what he has to say about his experience so far and what he’s looking forward to achieve in the future with the help of the Growth Academy. If you’d like to
So for the 3rd time in the space of a month, we have seen an InTouch Growth Academy customer say that their day with me was ‘better than expected’! I had the pleasure of welcoming Guy Green from www.printguy.co.uk into the InTouch HQ office yesterday as part of his introduction to the InTouch Growth Academy. Guy has been in business
Let me ask you a question, when was the last time that you as a business owner or business professional, invested in yourself? Yep that’s right in you. Whether it was a new suit that you bought to look smart at a presentation. Whether it’s a new bag or a new device that you bought to enable you to be
No business has a perfect record when it comes to retention. Even your best customers will eventually move on at some point, and not necessarily because of a lack of performance on your end. When you come to terms with this reality, you’ll be better prepared for when it happens. Here are the 3 lessons I learned about how to
When it comes to customer service, every business has 3 distinct options. #1 To neglect your customer service and let it get so bad that day after day you run the risk of finding your business in an embarrassing customer service train-wreck, or even worse – losing customers as your service continues to let people down. #2 To offer an
Customer service is an issue that concerns everybody. We have all had our fair share of good and bad experiences with customer service, and it is true what people say ‘Good customer service is the likelihood of any business’. That is why it’s so important to get it right. Moreover, in today’s age of abundance when there are hundreds of