Online Survey Tools

Small Business Online Customer Survey Software

Use web-based surveys to find out exactly what your customers want

Gripes and groans, compliments and testimonials, feedback direct from customers is worth its weight in gold. The InTouch marketing survey tool creates quick online surveys that you can tailor to your requirements and send via an email campaign.

The InTouch integrated survey tool will help you create a survey in minutes. Our CRM survey software gives you flexibility to tailor the survey to your exact requirements:

  • Create customer satisfaction surveys in minutes
  • Choose closed or open ended questions
  • Create questions that ask for a 1-10 rating
  • Add text boxes to invite comments and feedback
  • Use our standard survey design or your own HTML template design
  • Send to one contact or many, to Groups or Organisations

Surveys are a great excuse to get in touch with your contacts and keep your company and brand top of their minds. They don’t always have to be serious either. Try a light hearted theme now and then, such as a Valentine’s themed ‘Worst First Date Survey’ and use the results to promote a connected product via an email campaign and your Twitter feed and Facebook page. All of this is made simple with the InTouch online customer survey software.

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