Tag: crm

22
Jan

3 Ways CRM and Marketing Automation Can Help You Achieve Sustainable Business Growth

87% of marketers claim that email is their most popular lead generation channel; with online registration and opt-in at 70% and social networks and content marketing at 68% and 67% respectively (Source). However, 55% of companies fail to consolidate their databases with automation, and as a result 79% of marketing leads never convert into sales. What these figures indicate is

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25
Sep

3 Ways CRM Helps You Get New Customers Faster

Fill your pipeline with new leads regularly without having to hire an entire army of marketing professionals. Instead use CRM and the clever tools that come with it to create intelligent automated campaigns that basically do the work for you! Everybody is raving about Customer Relationship Management systems (or CRM). According to a recent New York Times article, businesses of

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18
Sep

What is a CRM System?
Frequently Asked Questions

All you need to know, in a bite sized format. What is CRM? CRM stands for Customer Relationship Management and it refers to a set of software programs or apps that let companies keep track of (that’s the “management” part) everything they do (the “relationship” part) with their existing and potential customers. At the simplest level, CRM software lets you

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11
Sep

Small Business CRM – Are You Making These 5 Mistakes?

Every business needs CRM. As a small company owner you probably feel quite challenged when it comes to communicating with prospects and building relationships and CRM is the way. But did you know that when it comes to small business CRM, the people and strategies are just as important success factors as the systems and apps themselves? So is your

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21
Aug

5 Proven Ways your CRM System can Help you Increase Customer Loyalty and Satisfaction

In the past few years, customer choice has exploded in almost every business sector and industry. From cars to heavy machinery, holidays and travel to pharmaceuticals, we are inundated with choice. There is so much choice, it has somehow changed the business environment as we know it. There has been an inversion of power… In this new era, when customers

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18
Jul

5 Steps to a Successful Small Business Sales Pipeline
Plus: The full What, How and Why of Sales Pipelines

So What is a Sales Pipeline? A sales pipeline is an approach to selling. Simply put, it helps you estimate the upcoming sales you are working towards closing. Depending on your business, you may have noticed that it is very rare for a prospect to approach your business and purchase in one go. In fact, research by the National Sales

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18
Jul

How to Manage a Sales Pipeline?
6 Simple Steps to Optimizing Your Sales Pipeline for Maximum Results and Efficiency

Building a sales pipeline is the first step to success. Knowing how to manage it, is the second. A sales pipeline is the perfect way to define your sales process step by step. From first contact with a prospect, to closing the sale, the pipeline is the tool to consult for each stage of the process. Having a clear view

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8
Jul

What Does CRM Stand For ?

What Does CRM Stand For? In its purest and most literal form CRM stands for Customer Relationship Management. A system or strategy for managing client interactions, dealing with future and current customers, optimizing and systematizing relationships. What Does CRM Stand For in a Business? For a small company setting however, CRM means a lot more than simply a system. It

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25
Jun

InTouch Chosen for Santander’s Small Business Growth Package

We are proud to announce that InTouch has been chosen as a partner to Santander, one of the world’s largest banks! The InTouch team is absolutely thrilled and honoured to be the CRM system of choice for iBusinessHub, a new service available to Santander’s small business customers. iBusinessHub offers a range of cloud applications, in areas such as financial and

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20
Mar

Building Customer Loyalty:
Is there really A Big Secret?

It takes months to find a customer… seconds to lose one Anonymous Attracting new clients is important, but have you heard the notion that it costs 5 times more to acquire a new customer than it does to keep an existing one? What’s more, loyal customers tend to spend more and tend to be willing to purchase new and introductory

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