Tag: customer satisfaction

27
Oct

5 OF OUR NEWEST FEATURES AT INTOUCH

At InTouch, we are always keen to improve the system and provide tools and help that allow you to achieve more. We realise customer feedback is the most valuable asset we have as a company and that’s why, where possible we aim to develop and introduce new features to make our system even more rewarding for our customers! Our focus at

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20
Mar

Building Customer Loyalty:
Is there really A Big Secret?

It takes months to find a customer… seconds to lose one Anonymous Attracting new clients is important, but have you heard the notion that it costs 5 times more to acquire a new customer than it does to keep an existing one? What’s more, loyal customers tend to spend more and tend to be willing to purchase new and introductory

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14
Mar

Small is Beautiful

Small businesses are a driving force in the UK economy. A study conducted by the Federation of Small Businesses found that small and medium sized organizations account for 99.9% of all private businesses in the country. They employ 14.4 million people and have a combined turnover of £1,600 billion. Fascinating! Yet, many of those businesses face daily obstacles and challenges,

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15
Aug

The Importance of a Good Team

Over the last few days I’ve been quite lucky enough to have the whole of my InTouch CRM team down with me in our HQ in Somerset.  Not all the guys are based in the office;  some of the development and design guys are based remotely and actually they generally find they get more done by being away from the

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