Your CRM system is an extremely powerful marketing tool and when used in the right way will help you to boost your customer retention considerably. Here's 5 retention strategies it'll enable you to ex...

Your CRM system is an extremely powerful marketing tool and when used in the right way will help you to boost your customer retention considerably. Here's 5 retention strategies it'll enable you to ex...
When running and growing a small business, you can expect a packed work schedule during the week, and a packed social calendar on the weekends. It can become very overwhelming; taking work h...
Communication is at the heart of everything we do in business. Without some form of communication, it’s very unlikely that you would have a business at all. Communication both internally and...
The importance of Customer Relationship Management Systems has become increasingly apparent to businesses both big and small. CRM enables a business to understand customers better, offer be...
Segmenting your customer data is hugely important in order to target the right people with the right marketing message. Assuming that all of your customers will be interested in the same pro...
When a business is first established and has just a handful of customers and employees, keeping track of the sales process is reasonably simple. However, as the customer base grows it become...
According to Deloitte “85% of respondents - 41 million people- now own or have access to a smartphone.” Most those people carry their mobile phones on them continuously throughout ...
In the days past, small businesses would only dream of reaching big global audiences as they lacked the resources and the budget to carry out big marketing campaigns. These days, however, smart use of...