How They Use InTouch

Client: Simon Adams - TeamForce Activity Centre Location: Swansea, UK

Simon and the team run a successful activity centre in Swansea, offering groups everything from Paintballing to Team Building Activities. They've used InTouch for a number of years, starting with the basics of storing their important customer information, through to using the communication parts to generate more revenue and repeat business. Teamforce send out regular updates via email but also use SMS to get an instant reaction from their target audience, increasing bookings and filling slots that would otherwise be unused.